I had an enjoyable and relaxing stay overall at Boutique Hotel & Villa Auersperg. The quick check-in process and spacious room made settling in comfortable. However, I did encounter some noise in the mornings that disrupted my sleep as a light sleeper. The breakfast buffet was good, featuring a variety of local produce, though some minor housekeeping oversights concerning replenishing coffee cups occurred during my visit. 🌷
Rooms
8.0
My Superior room was spacious and equipped with ample outlets for charging devices. The bathroom was well-designed, with a bath and separate shower. However, the air conditioning was a bit noisy at night, making it uncomfortable to leave on while I slept.
Service
7.0
I found the staff friendly and welcoming, especially at breakfast where they provided a high quality of service. However, there were moments when the housekeeping overlooked replenishing certain items in my room.
Location
9.0
The hotel's location was convenient, allowing easy walks to many attractions in Salzburg, which felt safe throughout my stay.
Dining
8.0
The breakfast was a pleasant surprise, focusing on local ingredients with made-to-order options. Though the selection was not vast, everything was fresh and satisfying.
Facilities
8.0
The hotel features a charming garden and a lovely spa area, contributing positively to the atmosphere. However, I did wish for toiletries like hair conditioner after my visit to the spa.
Neil
United Kingdom,
January
2025
6.0/10
My stay at Hotel & Villa Auersperg was characterized by its charming atmosphere and really good breakfast, though I encountered some issues with service and air conditioning. The hotel’s location was perfect for exploring Salzburg, just a short walk from the old town. While the room was comfortable, I found the air conditioning lacking during a particularly warm stretch. Overall, it was a lovely experience with some room for improvement.
Rooms
8.0
The room was clean, modern, and well-maintained, but I struggled with the air conditioning, which didn't cool down as expected on warmer days.
Service
6.0
The staff was friendly, but I experienced inconsistent service at times, particularly at breakfast and while trying to rent bicycles.
Location
10.0
Conveniently located, it was easy to walk to the city center and train station, making it ideal for sightseeing in Salzburg.
Dining
10.0
The breakfast buffet was excellent, featuring a variety of fresh options, including eggs made to order and organic selections.
Facilities
8.0
Amenities included a peaceful garden area and many thoughtful touches throughout the hotel, but the Wi-Fi connection was inconsistent in my villa room.
Emily
United Kingdom,
December
2024
6.4/10
My stay at Boutique Hotel & Villa Auersperg was fantastic overall, but there were some quirks. The hotel itself is charming with a beautiful garden, and the rooftop spa was a lovely surprise. However, the air conditioning left something to be desired on warmer nights, and I noticed a couple of cleanliness issues that needed addressing. Despite these minor bumps, the warm staff, quality breakfast, and quiet atmosphere made it a nice experience.
Rooms
9.0
My room was modern and clean, featuring charming wooden floors and a garden view that I loved. I did have a small cleanliness hiccup upon checking in, but they quickly upgraded me. Overall, my stay was comfy and relaxing.
Service
8.0
The staff was incredibly friendly and welcoming, always ready with a drink upon arrival and eager to suggest local sights. However, service during breakfast could be a bit spotty at times, which was something they could improve upon.
Location
9.0
The hotel is conveniently located just outside the bustling Old Town, making it easy to walk while still enjoying a quieter atmosphere. It felt perfect to wander into the city whenever I felt like it.
Dining
10.0
Breakfast was a highlight of my stay with a great variety of delicious options, including made-to-order eggs and fresh juice. It definitely set me up nicely for exploring Salzburg each day.
Facilities
9.0
Amenities like the rooftop spa, and a cozy garden area provided excellent relaxation opportunities after busy days of sightseeing. Daily complimentary snacks were a nice touch too, enhancing the overall experience without extra cost.
Sean
United Kingdom,
December
2024
6.4/10
I found Boutique Hotel & Villa Auersperg to be an elegant and comfortable option during my trip. The location is perfect for walking into the Old Town, though getting back after a long day can feel a bit tiring. The service, however, was a bit hit-or-miss, impacting my overall enjoyment, especially during check-in and when seeking tour advice.
Rooms
8.0
My room was spacious with high-quality amenities. The garden view provided a nice touch of tranquility, though outside noise occasionally disrupted my sleep.
Service
5.0
While some staff were welcoming, I encountered moments of unhelpfulness that left me frustrated. It felt like I was imposing when I asked for guidance on local tours.
Location
8.0
The hotel's location strikes a great balance. It's close enough for a leisurely walk into the vibrant heart of Salzburg, yet far enough to enjoy some peace and quiet.
Dining
7.0
Breakfast was a highlight for me with its variety and quality. The ambiance made each morning enjoyable, though I wished for more attentiveness from the staff.
Facilities
9.0
I loved taking advantage of the spa and the peaceful garden. The availability of complimentary snacks was a lovely surprise during my stay.
Charles
United Kingdom,
October
2024
5.4/10
I had a lovely stay at Boutique Hotel & Villa Auersperg. The tranquil garden was a great retreat, and the breakfast spread was absolutely good, with unique items like dates wrapped in bacon. However, I found some of the staff to be unaccommodating, which detracted slightly from my experience. Overall, I'd love to return for another visit soon!
Rooms
8.0
I stayed in a double room overlooking the garden, which was well-equipped and comfortable. The furniture was nice, but I did wish for a bit more space since we were a couple with quite a bit of luggage.
Service
6.0
While the check-in was prompt, I felt some staff members lacked warmth and helpfulness when I had questions about local tours. I was a bit disappointed as I expected more assistance.
Location
7.0
The hotel's location was convenient and peaceful, just a short walk to the Old Town. It offered a serene escape away from the crowd, but it was a little further than I had hoped.
Dining
9.0
Breakfast was a highlight for me with a variety of delicious options that truly made my mornings nice. Everything from the freshly made eggs to the cakes was really good.
Facilities
7.0
The spa area was a nice touch, and I enjoyed my massage. However, I found the lack of some amenities like lotion and clearer instructions in the relaxation area to be slightly inconvenient.